Delivery Information

Monday to Friday only, any orders placed after 1 PM GMT on a Friday will be processed
and sent on the following Monday. 

Please be aware the following postcodes will be two-day delivery:
AB, BT, CA, certain postcodes beginning CB4 0, CV35 7 & CV8 1, DD, DG9, EH, FK,
G83, G84, GY, HS, IM, IV, JE, KW, LN5 0, LN6 9, ME10, ME9 7, NE66 - NE71, OX18 3,
PA, PH, TD & ZE. 

All orders placed before 1 PM will be processed and sent on the same day.

Once your order has been processed, you will receive an email
with your tracking number, please find below links for you to track your order:

DHL - https://www.dhl.com/gb-en/home/tracking.html

Please be aware there may not be an update for 12 hours.
If you have any questions regarding your order please email us at support@melodyjane.com.

Please note, unfortunately, we cannot deliver to RAF bases.

We can send your order via Royal Mail if requested, please note we will inform you of the prices
and the service for you to choose which service would be best for you and the additional cost
will be payable by you. 

Please be aware we cannot ship express orders to a PO box
delivery address, please ensure you add an alternative address to your order,
or we will need to send you an email which will delay your order's dispatch.

Standard delivery will be able to be tracked in the links above,
please allow time for the shipping to be updated.

Once your order has been processed, you will receive an email

with your tracking number, please find below links for you to track your order: